Frequently Asked Questions


Contact Support

Contact us today to get a quote made just for your unique shipping and logistical needs.

1. What is Logistics Management?

Logistics management is a function where a company usually consisting of various shipping and distribution professionals provide services to analyze a company’s supply chain, offer carrier and service options, and provide continued management of all or some areas of a customer’s transportation needs.

2. What do you charge to analyze our supply chain services?

We do not charge for our initial analysis. Our logistics professionals review your shipping, distribution, spend, and profile.

3. Who can use River Horse DC?

Riverhorse is a B2B platform allowing businesses of any form with readily available shipments to be linked to equipped carrier service companies.

4. What is 3PL (Third Party Logistics) Services?

Third-party logistics (3PL, or sometimes TPL) is a company’s use of third party businesses to outsource elements of the company’s distribution and fulfillment services.The 3PL provider serves as a liaison between shippers and authorized motor carriers who might not otherwise try to find each other; they assist in negotiating the terms of the transactions and arrange the appropriate delivery method or mode of transportation required for each delivery.

5. Why Choose a Memphis Distribution Center?

Memphis serves as a connection point for some of the nation’s key interstates and can reach 187.6 million people in 152 metro markets overnight via truck. Our Memphis warehouse is located near interstates that provide easy access to New Orleans, St. Louis and Chicago. Being the home of a major transportation company allows extended pick up time due to close proximity to the hub.

6. What Does eCommerce Fulfillment entail?

River Horse DC isn't just a Memphis order fulfillment service. Our goal is to become a direct extension of your company’s e-Commerce operation. We do this through implementing new e-Commerce fulfillment technology and created efficient business processes to support our customers multi sales channel efforts. Memphis eCommerce fulfilment services incldues shopping cart integration, multi-channel fulfilmment and returns management.